Page 1 of 1 Start over Page 1 of 1. For example, you may notice some dark lines on scans or the scanner having trouble with minor paper jams or paper feed issues. Please ensure that your computer meets the minimum requirements. For warranty information about this product, please click here. Amazon Music Stream millions of songs. Here we request some important information that will help us improve the quality of our support.

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When executing the software for the first time the software will request your license KEY for the product Your permanent or trial license KEY should be entered at this time.

In this example, we scan the front and back side of an insurance card and save the image in a location for image retrieval. Amazon Renewed Refurbished products with a warranty. If your scanner is making noise when you attempt to scan but does not pull in the document, the problem could be with the rollers inside the scanner.

English Choose a language for shopping. Using this 478 requires that the user provide the information needed to log on to the server as well as the file name settings similar to the ones listed in Save to File.

Page 27 of We recommend DPI because we believe it gives the best balance of quality and file size.


For the scanners that support calibration, it is recommended that you run calibration every 6 months. Amazon Music Stream millions of songs. Technical Support is available to assist dokcetport the following types of issues: Sometimes the problem can be solved by manually deleting the previous file.

The scanner should pull in the calibration paper and the sheet should slide back and forth through the scanner before coming back out.

DocketPORT DP Duplex | Scanners DP |

Scanners that need calibration will often show long straight lines dockdtport down the length of their scan results.

When a scan is finished the image is then saved according to the Output Settings. It’s a community-based project which helps to repair anything. BMPs produce a more detailed, but larger file size. When you contact Technical Support, please have the following information available: If your device is set to scan in duplex, both sides each pass through the scanner counts as two sides.

: DocketPORT USB Portable Duplex 48bit CMOS dpi Scanner: Electronics

There was a problem filtering reviews right now. One person found this helpful. Save to Location The Save to Location option saves the final image to the hard drive.

If images are not being saved at the location or the previous image is not being replaced, then there may be a problem with the file permissions.

Docucap DocketPORT 487 User Manual

Clean Use this button to perform a clean action on the selected scanner. In time all scanners will get twaon. See the Print Section for more information.


Insert the calibration paper as required. Page Style Page style refers to the orientation of the paper when printing. Other than that missing capability, the scanner is a good addition to any office.

Please make sure that you are posting in the form of a question. The LiveUpdate system will notify the user when updates are found and when updates will be applied on restart.

You may need to guide the document through during the beginning of the scan. Customers also shopped for.

Warranty & Support

If your scanner worked at the beginning of the day and stopped working after you docket;ort your computer inactive, the problem may be Windows power saving in the USB ports. If your scanner is already installed you may still choose to load the drivers from the disk if they are more recent than those on your computer. The USB port could also be part of the problem.