No software or drivers are available for this product with the selected operating system. Sorry this didn’t help. Here’s the link again. This tool applies to Microsoft Windows PC’s only. See your browser’s documentation for specific instructions. Is my Windows version bit or bit? I have the same question
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In just a few clicks s you are able to handle the printing function of this tool.
HP Color LaserJet Printer series drivers – Download
It is a tool that can handle the printing function of this tool. HP has scanned your product but currently has no suggestions for driver updates. Thank you for your patience. Does that mean that you are finding the drivers for the printers from device manager or Windows update? We will be happy to help. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.
Uninstalled HP help and assistant from the control panel. Windows 10 64 bit also and it worked for me Thanks. But so far neither the Lenovo Yoga or Surface Pro 3 laptops have been able to print even though they are all hooked to the same network and, when installing, the printer is “found” right down to the serial number. Thanks for your feedback, it helps us improve the site.
Operating Wondows – Windows 7, Windows 8, Windows 8. Thanks for your feedback, it helps us improve the site. Selected add a local printer and changed lpt1 to usb virtual printer. Please make a different selection, or visit the product homepage. Patricia Yu Replied on November 21, This could take up to 3 minutes, depending on your computer and connection speed.
Windows Update failed to find the driver and HP’s Windows 8 driver installer bombed. HP encountered an error while trying to scan your product.
Solution and Diagnostic Data Collection. This tool applies to Microsoft Windows PC’s only. Open download list ScottyDavid Replied on October 7, But there ended up being a really simple fix: Did this solve your problem?
This site in other languages x.
Sorry this didn’t help. Anyone find a solution?
HP Customer Support – Software and Driver Downloads
I have the same problem. A test page gets to the printer, but it prints an error message rather than the test page. Thank you for posting your query on Microsoft Community. See your browser’s documentation for specific instructions.
HP Download and Install Assistant. In reply to cc’s post on November 21, Unfortunately it didn’t work. ChazExcellent and easy to follow instructions that worked perfectly on Windows